![]() ![]() ![]() If you are able to capture, contact the security software manufacturer for instructions on how to add Snagit to the exclusions list (sometimes referred to as the white list). To verify your security software is not causing an issue, disable the security software and then take a scrolling capture again with Snagit. ![]() This software can sometimes falsely detect Snagit (or other trusted applications) as a potential threat and block the software from working properly. Security and identity protection software is frequently changing. These alternate browsing modes usually disable all third party extensions and add-ons which can potentially interfere with Snagit's scrolling ability.įor best results, set the zoom level in the application to capture to the default 100%. Most web browsers have the ability to browse in an "incognito" or "private" window. Removed the Resize Canvas option on macOS 11 Big Sur. Updated the Share to Slack window to exclude Direct Message recipients no longer in the selected Slack workspace. Added HEIF as a file format option in the Save As dialog. Capture, create, and now connect by sharing images and videos to your current go-to platforms or with the new, seamless Screencast integration. Added an option to the Edit menu to select all objects on the canvas. Use your Web Browser's Incognito/Private Mode With Snagit 2023, it’s easier than ever to express yourself and communicate clearly at work. Results may vary across web browsers based on website content. There are no instructions, cautions, or 'no worries' text about an upgrade vs. If you receive an error or no response when capturing a website, open the URL in a different web browser, such as Google Chrome, Mozilla Firefox, Internet Explorer, or Microsoft Edge. Panoramic scrolling capture may have trouble accurately capturing parralax websites. ![]()
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